What is a People First Mentality?

What is a People First Mentality?

Hospitality, at its very core, is centered around people. The customer must be at the front of every decision we make, and each process should be tailored directly to them. My “People First” mentality in hospitality uses engagement, communication, and a positive...
My Story to Tell

My Story to Tell

Thanks to a recent article published by Forbes, the number of people searching for me online has dramatically increased over the last few months. Through this recent spike in interest, I have realized that I have a voice. Over the years, many people have asked me to...