by Prince A. Sanders | May 2, 2022 | Blog, Prince A Sanders
No business is immune to staffing shortages. When employees leave or take time off, it can be difficult to maintain the same level of service your customers are accustomed to. Communicate Effectively Familiarize employees with the ramifications of staff...
by Prince A. Sanders | Apr 27, 2021 | Blog, Prince A Sanders
Is there a feeling that takes you back to a specific memorable moment in your life? We’ve all experienced a sight, smell, or heard something that makes us remember a pleasant moment. It could be something as simple as a fond greeting, a small act of kindness or how...
by Prince A. Sanders | Oct 11, 2019 | Blog, Prince A Sanders
Technology has fundamentally transformed how we communicate, whether it be with family, in the workplace, or at hotels. Tech has made almost everything faster and more efficient. Every industry has been transformed, and hospitality is no exception to this trend....
by Prince A. Sanders | Sep 18, 2019 | Blog, Prince A Sanders
No matter what your industry, a first impression is of immeasurable importance. The first impression is especially critical within hospitality, where the first few moments have the potential to establish the guest’s entire experience. Those of us in hospitality need...
by Prince A. Sanders | Aug 19, 2019 | Blog, Prince A Sanders
Anyone in the hospitality industry will tell you how important communication is to high-quality service. Our goal is to serve others and meet their needs, which is impossible without strong communication abilities. When we talk about communication, most people...
