The Importance of Mentorship

The Importance of Mentorship

As many of us in leadership roles look back through our career we have had someone to help, or rather guide us along the path. It’s no surprise that at least 75% of executives have said that mentoring has been vital in their career development. In my career,...
Understanding First Impressions

Understanding First Impressions

No matter what your industry, a first impression is of immeasurable importance. The first impression is especially critical within hospitality, where the first few moments have the potential to establish the guest’s entire experience. Those of us in hospitality need...